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I have Kutools paid version. my License name is VIRGINIA SMITH-1. This is Kutools for Excel. the menu will not show up. I tried it in the trial then ordered and used the download in the licensing email. Still nothing. 
1 year ago

When you say menu did you mean the tabs?  tabs1.png   tabs2.png

If it's the tabs, in you excel file, please go to File Options > Add-ins, then find the add-ins related to Kutools and activate them.

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