Unable to open a filter settings scenario

Hello,
The workbook information of this scenario is disappeared.
You need to reconfigure the scenario for this workbook again.

I have the same problem as Peter. Jay: you comment below that something has 'disappeared' and that "You need to reconfigure the scenario for this workbook again." However, my problem occurs immediately after a scenario I have just created and saved. Does your comment therefore mean that Super Filter cannot reliably store scenarios?

Hello,
Is it the workbook which has been stored in your local machine?
Thanks.

Yes. I am running Excel 2010 on a standalone PC, Win 7, and all workbooks are stored locally on the C: drive. I cannot say whether the problem occurs with all my workbooks, but it certainly happens with the handful that I have tried.

Hello,
Can you please send the workbook which can replicate this issue to us? We will keep your file confidentially.
You can contact us via jaychivo@extendoffice.com.

It's not a workbook specific problem. It's a bug, I think. This is what happens:

Open Excel > New Sheet > Click the 2nd icon from the left in Super Filter.

A list of Scenarios appears. Click a scenario. "Before opening a filter settings scenario, you must open a workbook first"

Obvious Book1 is open so this message isn't right.

Jay, please can you update me on this? The software is unusable for me until this bug is fixed.

Hello,
Sorry, we cannot replicate this issue.
Please try to disable all the other add-ins in your Excel add-ins manager first and then try your operation again.
Thanks in advance.

Have the same problem,disabled all add-ins, still shoes the message.  Please assist!

Same problem. I cannot save a filter scenario that can be reused. I have to create all scenarios from scratch each time I use the same workbook. I can save the scenarios but can't use them. Each time the error message comes up "Before opening a filter settings scenario, you must open a workbook first." This has been an ongoing problem through many upgrades of Kutools and Office 365. Very annoying. I have to recreate complex filtering every time I open and use the same spreadsheet every day. I've tried everything I can think of to get around this problem, it keeps occurring. Recreating spreadsheets, deleting every saved scenario, etc. Sometimes, it will work with a new spreadsheet. But after a couple of saves, the problem occurs and any saved scenarios are unusable and have to be created from scratch. Super Filter does not recognize there is an open workbook while working in an open workbook. 

Thanks for any help on this. 

I have the same issue, help please?

Hi everyone who has the same issue,

Please send us the information about your operating system (Which version of Windows operating system am I running?), Kutools version, Excel version and the language you are using on your computer.

Also, please export the Filter Settings scenario you saved as shown below, and zip that scenario and send the zip file to us.


Thanks in advane.

Amanda