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  Thursday, 28 December 2017
  2 Replies
  1.6K Visits
0
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Hello,

I'm having an issue with the Kutools for Outlook software with my Outlook 2016 program on Windows 10. I am attempting to use "Always Reply with default account" feature but it only works once. To illustrate, my default email account is "tjbowen@pifctd.com" and I receive emails on the "tjbowen.52@gmail.com" account.

[img ]https://i.imgur.com/23VAq7A.png[/img]

I have followed directions on this page

My settings:
https://i.imgur.com/IKM1iix.png

Here is what happens when I click reply to a message:

https://i.imgur.com/8lUu41K.png

The default email is correct :)

But then, closing that window and doing the reply again (or a reply to any message after that first reply message):

https://i.imgur.com/FheMzUz.png

The from email has changed :( Could I get help on how to make this work?

Thanks,

Thomas
4 years ago
·
#1365
0
Votes
Undo
Hello,
Quick question, have you installed the latest version?
Thanks in advance.
4 years ago
·
#1366
0
Votes
Undo
Yes I have 9.0.0.0
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